Asteria Care (“we,” “our,” or “us”) is operated by Asteria Global Inc., located at 18124 Parthenia St, Suite C, Northridge, CA 91325, United States. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this policy carefully. If you disagree with its terms, please discontinue use of the application.

01

Information We Collect

• Account information: Name, email address, phone number, and password when you register.
• Profile information: Business name, license number, service areas, and portfolio photos for contractor accounts.
• Project data: Project details, quotes, change orders, photos, and messages related to your construction or home service projects.
• Usage data: App activity, session data, and device information used for analytics and performance improvement.
• Communications: Messages exchanged between clients and contractors through the in-app messaging system.

02

How We Use Your Information

• To create and manage your user account.
• To connect clients with contractors and facilitate project management.
• To process quotes, payments, and project communications.
• To send notifications related to your active projects.
• To improve the application’s performance and user experience.
• To comply with applicable legal obligations.

03

Sharing of Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• With other users as necessary to fulfill the service (e.g., sharing contractor profiles with clients).
• With service providers that assist us in operating the app, such as hosting and analytics platforms.
• With law enforcement or government agencies if required by applicable law.
• In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

04

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and all associated data by contacting us at the address below. Certain information may be retained as required by law or for legitimate business purposes.

05

Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

06

Children’s Privacy

Asteria Care is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such data promptly.

07

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Portability: Request transfer of your data in a machine-readable format.

To exercise any of these rights, please contact us using the information below.

08

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes through the application or by email. Your continued use of Asteria Care after such notification constitutes acceptance of the updated policy.

09

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Company
Asteria Global Inc.
Address
18124 Parthenia St, Suite C
Northridge, CA 91325
Email
[email protected]
Phone
(424) 508-5174